Out of hours

Accessing urgent care when the surgery is closed


If you need emergency assistance for a life threatening condition dial 999 to request an ambulance.

The surgery opening times are 8.30 – 18.30

If it is NOT an emergency ..

If you need to see a GP outside of surgery hours, then you can ask our reception team and they will make an appointment for you, OR you can call the GPHP appointment line direct on 01372 738 373.  This line is only available weekdays 18:00 to 21:00 and 09:00 to 13:00 at weekends.

There are a limited number of on-the-day GP appointments each day (weekday evening and weekend mornings) at Leatherhead, Epsom, Nork and/or Tadworth.

The service has appointments

  • Mon – Fri  from 18:30 – 21:30
  • Sat   from   09:00 – 14:00
  • Sun  from  09:00 – 13:00

Appointments can also be booked through our reception team; they are particularly useful where you find it difficult to come to the surgery during our normal opening times.

Alternatively, if you need to speak to a doctor or nurse outside of these hours, health advice is available from Surrey’s NHS 111 service. The service runs from 6.30pm on weekdays until 8am the following morning and all day during weekends and bank holidays. If you have an urgent medical problem which cannot wait until the surgery re-opens, you can contact NHS 111 by dialling 111 from either your landline or mobile. NHS 111 is free to call from both mobiles and landlines.

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straight away to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist. Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

Always call 999 in a critical or life-threatening situation, for example if someone loses consciousness, is in a confused state, has severe chest pain, breathing difficulties or severe bleeding that can’t be stopped.  If you or someone else is having a heart attack or stroke, call 999 immediately – every second counts with these conditions.

Self Care

A well-stocked medicine cabinet will help you treat many common illnesses such as coughs, colds and sore throats.

Pharmacist

From sprains to stomach upsets your local pharmacist is qualified to give expert advice without an appointment.

NHS 111

6.30 pm to 8am and all weekends and Bank holidays

Emergency Dental Treatment

To find out about how to access dental treatment outside working hours please call NHS 111.

Emergency Department

Call 999 for emergencies such as loss of consciousness, severe chest pain, serious accidents or loss of blood.
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