Eastwick Park Medical Practice – Patient Participation Group (PPG)
Our Interim Committee of local volunteers, who are all current patients of the Practice, have now formed this new, initial PPG for the Practice and membership is open to all registered and interested patients of the Practice. We would welcome the involvement of new members or community health related groups.
We intend that the PPG will support and enhance the services provided by the Practice. The PPG will not raise funds but, as part of the NHS plan to involve patients and the public in health decision-making, any modest expenses incurred by the PPG may be met by the Practice from retrospective grants which may be available from ring fenced national sources for this purpose.
It is intended that the PPG will be formally constituted at an appropriate time in the future, with elections from amongst registered patients of the Practice and they will be responsible for the running of the PPG. Details and a draft Constitution for the PPG will be published in due course.
The overall aim of the PPG will be to contribute to quality improvement by working with the Practice to encourage co-operation, collaboration and consultation. In this way, it will seek to develop a positive and constructive relationship between patients, the Practice and the community it serves, ensuring that the Practice remains accountable and responsive to all its patients’ needs.
The PPG’s key aims will be:-
1. To create and improve two-way communication between patients, the Practice and the community it serves;
2. To bring a sense of partnership between the Practice and patients;
3. To provide an avenue for patients’ opinions and input in the way facilities and services are planned and provided; to influence those services; and to provide local and national health education updates;
4. To carry out surveys of patients and to provide constructive two-way feedback on patient and community needs, concerns and interests;
5. To support the Practice in good health promotions, preventative medicine and healthy living;
6. To collect patient opinions, experiences, ideas and questions to help the Practice to monitor, evaluate and develop its services; and
7. To set up methods of communicating health care commissioning information from the Clinical Commissioning Group to patients and to provide feedback from patients to the CCG about services.
The PPG will not be a channel for complaints but will welcome constructive criticism and ideas. Any complaints about the medical services should be made direct to the Practice.
If you would like to contact the initial PPG or are willing to assist the PPG in developing its new role you can email them on firstname.lastname@example.org This email address should NOT be used to contact the Practice.