Patient Participation Group [PPG]

We are keen to establish a Patient Participation Group (PPG) within the Practice and are looking for registered patients who would be interested to give views and about NHS services to help develop an effective patient participation group.

The overall aim of our group [PPG] will be to develop a positive and constructive relationship between patients, the Practice and the community it serves, ensuring the practice remains accountable and responsive to all its patients needs.

Our group key roles are:-

  1. Create and improve two-way communication between patients, the Practice and the community it serves.
  2. To bring a sense of partnership between Practice and patients.
  3. Provide an avenue for patients’ input in the way facilities and services are planned and executed, to add humanity to, and influence those services.
  4. Provide constructive two-way feedback on patient and community needs, concerns and interests.
  5. Support the Practice in good health promotions, preventative medicine and health literacy
  6. Collect patient opinions and experiences to help the practice to evaluate its services.
  7. Communicate to the practice community and/or the wider community information about the practice.
  8. Liaise with the Mid Surrey Commisioining Group group of practices to share and develop best practice and/or resources.

Patient Participation Group Membership

A key objective would be to involve patients from a cross section of the practice population and to establish patient reference groups. How the group communicates with a wide cross section of the Practice population is a key issue. Apart from more conventional means of communication It is hoped to develop virtual reference groups and thereby engage with patients via the medium of emails to establish patient’s views and opinions.

Patient and public experience and engagement is a key priority for GP consortia as outlined in the Department of Health White Paper ‘Equality and Excellence: Liberating the NHS’.

Our Practice is one of thirteeen local medical practices that comprise the Mid Surrey Commisioning Group(MSCG). MSCG has an established Patient Liaison Group to help in its repsonsibilities to engage with its patients to work together on shaping future services in General practice.

The MSCG Patient Liaison group meets regularly four times a year and during that time develops ways to meet and listen to the views of the patients in all of the groups Practices.

Under the government proposals PPG’s will have an increasingly important role in helping to give patients a say in the way services are delivered to best meet their needs, and the needs of the local community.

If you are interested in joining the group or would like more information please contact Denise Howe, practice manager 01372 452081, or by email at eastwick.park@nhs.net Alternatively please let one of our receptionists know your of your interest.

We look forward to hearing from you.

Posted in Patient Participation